Thanks for coming to
Conversations That Convert
You now have a clear plan for using WhatsApp to turn more enquiries into real conversations, and real conversations into bookings.
50%
off
When they're gone, they're gone.
If you want help getting this live, I've offered 50% off if you book in May.
I'm keeping this tight because I build these properly:
Done-For-You spaces
Full system design, copy, automation built and tested
Consultancy / Training spaces
Strategy, structure, and support while you roll it out
The big points
Premium businesses are not just judged by their experiences. They are judged by their communication.
And communication shapes how your value is perceived.
That's why follow-up matters so much in Education & Travel. You can run an amazing service… and still lose the booking if your replies are slow, unclear, or inconsistent.
A few key points we covered:
- People want communication that's faster, easier, more conversational, and more convenient
- SMS is fast, but limited (it's mainly transactional)
- WhatsApp brings speed, trust, familiarity, and flexibility in one place
- Speed feels like care
- The 5 minute window matters (this is where conversion drops if you leave people waiting)
- The key numbers (for the people you need to loop in)
Headline data points
Global
WhatsApp: 2B+ users worldwide
UK
90% of online adults used WhatsApp in 2025
20%
Email open rate
98%
WhatsApp open rate
2%
Email click rate
45%
WhatsApp click rate
11 hrs
Email reply time
90 sec
WhatsApp reply time
2%
Email conversion
15%
WhatsApp conversion
You don't need more leads.
You need follow-up that matches the quality of the lead.
The flight plan
We mapped the full flow using the flight plan:
Take-Off
Capture & Guide
- Entry points that start the conversation (website button, QR codes, virtual business card)
- Clear next step options so people don't have to type loads
- A welcome message that sets expectations
Cruise
Pre-qualify & Intent
- 3 smart questions that collect context fast
- Using the right format at the right time: text for speed, voice notes for tone, video for clarity, documents for forms, prices, guides
Landing
Follow-up That Moves
- A simple follow-up process that checks in at the right time
- Removes friction and offers a clear next step
- Closes the loop politely
The Two Flows We Mapped
- Inbound enquiry flow: website / QR / virtual business card
- Outbound follow-up flow: what happens next after the enquiry
These two flows link together and stop leads going cold.
If you want to action this yourself
If you do nothing else this week, do these 3 things:
Add one WhatsApp entry point
Pick one place and add it:
- Your website
- Your email signature
- Your sales pack
- Your next event stand / brochure
Set your "5 minute cover"
Decide who replies fast (and what your holding message is if you're busy).
Install your two core flows
- Inbound: welcome → 3 questions → next step
- Outbound: check-in → simple reply options → next step → close the loop
Want me to help you get it live?
Most teams don't struggle with ideas.
They struggle with:
- Getting it written in the right tone
- Getting the automation built properly
- Making it easy for the team to run
- Keeping replies fast without living on WhatsApp
That's what I do.
Done-For-You
2 spaces remaining
Best if you want this built fast and you don't want it landing on your team.
What you get:
- Full system design
- Message copy written for your business
- Automation built and tested
- Setup, improvement, and review
From £10,000 + VAT
From £5,000 + VAT
May bonus: 50% off — book before the end of May
Apply for Done-For-You →Consultancy / Training
Done-With-You — 4 spaces remaining
Best if you have a team who can implement, but you want the strategy, structure, and support.
What you get:
- Clear implementation plan
- Messaging built in your voice
- Mapped to your campaigns and enquiry points
- Support while you roll it out
From £6,000 + VAT
From £3,000 + VAT
May bonus: 50% off — book before the end of May
Book Consultancy / Training →How to secure the May bonus
Click Book a Strategy Call (or message me on WhatsApp)
We'll confirm which option fits
If it's a match, you'll get the 50% May rate and lock your space
Frequently asked questions
Get the slides
And if you want me to review what you mapped today, message me "BETA" on WhatsApp.