The gap
Attention is not the same thing as intent. The gap opens when a person is interested but no one has a useful way to continue.
The Conversation Gap
A practical book for expert-led businesses that have enough attention, but not enough useful follow-up once someone shows interest.
The opening chapter explains why good prospects go quiet, why broadcast rarely fixes it, and how to create the next sensible conversation without turning your business into a robot.
No pitch unless you ask for one. I usually reply within a few hours on a working day.
Attention is not the same thing as intent. The gap opens when a person is interested but no one has a useful way to continue.
Use automation to capture context and keep pace. Keep the moments that need judgement, nuance and a commercial brain for a person.
A good sales conversation does not restart. It arrives with the right context, at the point where a human can actually help.