Client result · Health coaching
183 of 192 people replied. Nine booked a session. Nobody from the team touched it.
A six-day WhatsApp Conversation Agent build for a high-ticket health coaching business.
Who they are
A business with leads, and no way to be there at 6:40am.
This health coaching business had an existing flow of paid-traffic leads and a one-to-one programme that needed a conversation to sell.
The team could not be on the phone at 6:40 in the morning, and the leads did not keep office hours. The agent was designed to open the conversation, understand fit and give the right people a useful next step.
What we built
A Conversation Agent with a clear job.
A WhatsApp Conversation Agent opened the conversation, asked about a person's goal and what had stopped them before, scored intent, and offered a session to people who fitted the programme. It ran for six days in June 2026.
What happened
The timing data tells the story.
- Conversations opened
- 192 in six days, roughly 32 a day
- Replied
- 183, or 95%
- Named their real barrier unprompted
- 172, or 90%
- Median time to qualify a lead
- 12 minutes
- Sessions booked, no human involved
- 9
- Leads arriving outside Monday to Friday, 9 to 5
- 86%
- Leads arriving before 8am
- 63
- Leads arriving at the weekend
- 48
86% arrived outside office hours.
Sixty-three arrived before eight in the morning. A business relying on a human to reply was never going to be there.
What it did not fix
The first version was not perfect.
The first version scored intent badly. It marked almost everything as low intent, including people who were obviously serious, because the thresholds were set too harshly. It also captured a great deal and stored very little of it in a usable form, and it had no way of reopening a conversation that went quiet, so 64 conversations were still mid-flow when it was switched off.
All three were settings problems rather than rebuild problems, and all three are now part of how we set these up. But they were real, and the first six days were a first version, not a finished system.
Less overthinking. More talking.
If the leads are there, the conversation layer is usually the missing bit.
Message us and tell us where your interest currently goes quiet.
Prefer email? paul@clientfunnels.co.uk